Shipping Policy
Effective date: July 23, 2026
Thank you for shopping with Noxpods! We are committed to delivering your compact JBuds Mini earbuds efficiently and securely. Please review our shipping policy below.
1. Flat Rate Shipping
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments. This fee will be applied at checkout.
2. Processing Time
All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.
3. Domestic Shipping
For orders shipped within the United States, we use reliable carriers such as USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days.
4. International Shipping
We offer international shipping to many countries. International orders are typically delivered within 10-25 business days, depending on the destination country and local customs processing times. Please be aware of the following for international shipments:
- Customs, Duties, and Taxes: The recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.
- Customs Delays: We are not responsible for delays caused by customs clearance processes.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your unique tracking number. You can use this tracking number to monitor the status and progress of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframes, Noxpods is not responsible for shipping delays caused by:
- Carrier Issues: Delays due to the shipping carrier (e.g., USPS, UPS).
- Weather Conditions: Adverse weather events.
- Customs Processing: Delays related to international customs clearance.
- Unforeseen Circumstances: Other events beyond our control.
We will do our best to keep you informed of any significant delays.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped exclusively via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our customer support team at support@noxpods.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photographic evidence for damaged items. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.
9. No Shipping to Restricted Countries
Noxpods complies with all international shipping regulations. We currently do not ship to countries that are subject to U.S. sanctions or trade restrictions.